Property management has a problem.
Operating in the Northern Territory real estate industry for over 15 years, director Lee-Ann Schey saw the same problem time and time again. Landlords want a stand-out experience. They want open communication, to understand what is happening with their property and how the best return is being achieved. The reality, however, was that they weren’t receiving the service level they expected and felt like they were having to continually “chase” their own property manager. Likewise, tenants often felt under appreciated, and landlord-tenant relationships felt adversarial–rather than cooperative.